Troubleshooting
- My verification status says "Pending". When will it be approved?
- My activation email has expired. How do I get another one?
- I did not receive my verification SMS?
- My Photo ID was rejected five times and now I cannot proceed?
- My account is locked. How do I unlock it?
- My Legal first & middle name has more characters than is allowed?
- I have forgotten my password. How do I reset it?
- My verification page is frozen, what do I do now?
- My country is on the sanctioned countries list. Can I still register?
- I did not receive my activation email?